Technological Innovation

CAT tools are the backbone of our translation process. Platforms such as SDL Trados Studio, memoQ, Phrase (formerly Memsource) and Wordfast enable translators to work more efficiently, reusing previous translations and ensuring terminological consistency throughout the entire project.

It is important to distinguish computer-assisted translation from machine translation: in a CAT tool, the human translator translates each segment with the support of translation memory suggestions and validated glossaries, but it is always the professional who decides the final translation. The result is indistinguishable from conventional human translation — because it is human translation, simply with more tools at the translator's disposal.

CAT tools segment the source text into sentences or paragraphs, present partial or exact matches from previous projects, automatically apply the client's approved terminology and run quality checks in real time (numbers, tags, formatting, consistency). The translator works in an environment that maximises concentration and minimises human error.

For the client, the benefit is threefold: lower costs (repeated or similar segments are charged at reduced rates), shorter deadlines (the translator produces more words per hour) and more consistent quality (terminology is uniform throughout the project and across different deliveries). Find out more about our competitive pricing and how technology makes it possible.

Machine translation post-editing (MTPE) is the service that combines the speed of neural machine translation engines with the rigour and sensitivity of professional human translators. At M21Global, this process is certified according to the ISO 18587 standard, ensuring documented competences, audited processes and reproducible results.

It is essential to distinguish this service from the simple use of tools such as Google Translate or the free version of DeepL. At M21Global, we use private neural machine translation engines, specialised by domain and language pair, that never expose your data to third parties nor use them to train external models. The automatic output is then reviewed and corrected by a professional translator with experience in the specific domain of the project.

The result is a publishable-quality translation, delivered in half the time and with cost reductions of 30 to 50% compared to full human translation. MTPE is particularly effective for technical content, product manuals, software documentation, e-commerce catalogues and large volumes of standardised content.

For creative, marketing or legally binding content, full human translation remains the recommended approach. M21Global assesses each project individually and recommends the combination that optimises quality, cost and deadline. Learn about our MTPE service in detail or request a free quote with a comparative analysis.

The number one concern of clients when we discuss translation technology — especially machine translation — is data security. It is a legitimate concern and we take it very seriously. At M21Global, security is not an add-on: it is an integral part of every tool and process we use.

Private machine translation engines: we never use public or free versions of machine translation tools. Your texts are processed on dedicated private engines, where data are not stored after processing nor used to train third-party models. This radically distinguishes our service from the casual use of tools such as Google Translate.

GDPR compliance: all data are transmitted via encrypted connections (TLS), stored on European infrastructure with restricted access and deleted after the retention periods agreed with each client. Translation memories and glossaries are isolated per client and never shared.

Confidentiality agreements (NDAs): each project can be covered by a specific NDA that extends to all collaborators involved — project managers, translators, reviewers and localisation engineers. For projects involving particularly sensitive data (financial, medical, legal), we offer reinforced protocols with limited access to reduced teams.

Technology, when implemented with the right controls, increases security rather than compromising it. CAT tools log every change, translation memories eliminate the need to resend previously translated content, and localisation platforms offer granular permissions per user and project. Find out more about our commitment to quality and security at Zero Errors, Total Satisfaction.